-- v0.13.5 TASK-MKT-004: Support tickets (contact form)

CREATE TABLE IF NOT EXISTS support_tickets (
    id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
    user_id UUID REFERENCES users(id) ON DELETE SET NULL,
    email VARCHAR(255) NOT NULL,
    subject VARCHAR(500) NOT NULL,
    message TEXT NOT NULL,
    category VARCHAR(100) DEFAULT 'general',
    status VARCHAR(50) DEFAULT 'open',
    created_at TIMESTAMPTZ DEFAULT NOW()
);

CREATE INDEX IF NOT EXISTS idx_support_tickets_status ON support_tickets(status);
CREATE INDEX IF NOT EXISTS idx_support_tickets_created ON support_tickets(created_at DESC);